Shipping policy

Welcome to Pexlar. We are committed to delivering your orders safely and on time across India.

Order Processing

• All orders are processed within 1–2 business days after order confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• Once your order is shipped, you will receive a tracking ID via email or SMS.

Shipping Time

Estimated delivery time:

• Metro Cities: 2–5 business days
• Other Cities & Towns: 4–8 business days
• Remote Areas: 5–10 business days

Delivery timelines may vary during festivals, sales, weather conditions, or courier delays.

Shipping Charges

• Free Shipping on selected products and promotional offers.
• Standard shipping charges (if applicable) will be displayed at checkout before payment.

Order Tracking

After dispatch, customers can track their orders using the tracking link shared via email/SMS.

Incorrect Address or Contact Details

Please ensure that your shipping address and mobile number are correct while placing the order. Pexlar will not be responsible for delays or failed deliveries due to incorrect information provided by the customer.

Damaged or Open Package

If the package appears damaged or tampered with at the time of delivery:

• Please do not accept the package.
• Contact our support team immediately with photos/videos for assistance.

Delivery Delays

While we aim to deliver products within the estimated timeline, delays may occur due to:

• Courier partner issues
• Natural calamities
• Government restrictions
• Unexpected operational challenges

Contact Us

For shipping-related queries, please contact us: