Shipping Policy

At The Pexlar, we specialize in offering premium products online. We are committed to providing a seamless shopping experience, ensuring swift shipping and timely delivery of your orders. Here are the details of our shipping and delivery policy:

1. General Shipping Information:

We ship our products both within India and internationally. Orders are processed and dispatched from our warehouse within 2 business days after payment confirmation. Delivery times may vary depending on your location and the selected shipping method.

2. Shipping Rates:

• Standard Shipping: Charges are calculated at checkout based on your order’s weight, dimensions, and delivery location.

• Free Shipping: Available on orders above ₹1,000*, subject to terms and conditions.

Any applicable taxes and handling fees will be calculated and displayed at checkout.

3. Shipping Methods & Estimated Delivery:

We partner with trusted logistics providers to ensure timely delivery:

• Standard Shipping: Approximately 10 business days

• Express Shipping: Approximately 7 business days

Please note that delivery times may vary due to location, weather conditions, strikes, or holidays.

4. Order Tracking:

Once your order is shipped, you will receive a confirmation email with tracking details. If you do not receive tracking information within 48 hours of placing your order, please contact us at connect@pexlar.shop

5. International Shipping:

We offer international shipping at additional charges based on the delivery location. For more details, please contact connect@pexlar.shop

6. Shipping Delays:

While we aim to meet all delivery timelines, unforeseen circumstances such as natural disasters, strikes, or government restrictions may cause delays. In such cases, we will keep you informed and work to ensure timely delivery.

7. Address Accuracy:

Please ensure your shipping address is accurate and complete. We are not responsible for orders delivered to incorrect addresses due to customer error.

If you need to change your shipping address after placing an order, contact us immediately at connect@pexlar.shop

or +91 70410 24890.

8. Lost or Damaged Packages:

• Lost Packages: If your package is lost in transit, contact us within 7 days of the estimated delivery date so we can investigate.

• Damaged Packages: If your order arrives damaged, notify us immediately with photos at connect@pexlar.shop

We will investigate & provide a replacement or refund accordingly.

9. Undeliverable Packages:

If a package is returned due to an incorrect address, refusal, or failure to collect, we will contact you to arrange reshipping. Additional shipping charges may apply.

10. Contact Us:

If you have questions about this Privacy Policy, contact us at:

• Email : connect@pexlar.shop

• Phone : +91 70410 24890

• Address : 701, Altimus, b/h Sales India, Ashram Road, Navrangpura, Ahmedabad - 380 009